What sort of medical issues can Dr Morton’s advise on?
Our GPs are happy to advise on all matters, and our gynaecologists specialise in women’s health problems. Some problems will require examination or special tests, and our experienced doctors will advise you if they think this is the case.
What sort of issues are inappropriate?
Dr Morton’s is not an emergency service and is not suitable for the following:
Heavy bleeding from anywhere
Convulsion or fits
Severe pain in your head or elsewhere in your body
Have burned yourself badly
Have injured yourself badly, whether that be a head injury or a possible broken limb
Have harmed yourself badly or feel suicidal
We also recommend that Customers do not use the Service for matters (as for example in the case of a suspected broken leg) where face to face consultation is likely to be more appropriate.
You will usually be able to speak with a doctor within 24 hours - often on the same day. Our smart booking and rostering systems match supply to demand ensuring that we can get you the advice you need quickly and efficiently. We aim to answer your emails within 24 hours.
How much does it cost to call?
Please click here for information about pricing. Our phone number is charged at a standard line rate.
How long will the call take?
Many consultations can be completed within ten or fifteen minutes - but if your case is complex or you need longer, then our doctors won't rush you.
Whether you select a prescription yourself, or one of our doctors recommends one for you, all prescriptions are signed by the doctor and sent by secure email to our partner pharmacy. The pharmacy will then post the medicines to you.
The Dr Morton’s doctors are not able to prescribe any 'controlled drugs' – i.e. medications such as sleeping tablets or opiate painkillers.
What happens over Christmas and other public holidays?
Our GPs are available for consultation every day of the year, but medication deliveries and test kit deliveries will be affected by bank holidays. Please see our delivery information page for more details.